About Us
Frequently Asked Questions
Why should I shop with Everything Rosegold?
As a small business, we handpick the finest quality moissanite gemstones and work directly with our suppliers. This close relationship allows us to craft our jewelry with italian 925 sterling silver and a lush triple layer of 14k rose gold electroplating, all at a fraction of traditional diamond prices. Our pieces are designed for daily wear, combining durability with timeless elegance. With Everything Rosegold, you're choosing affordable luxury, ethical beauty, and lasting style.
Why should I choose Moissanite jewelry?
Choosing moissanite jewelry means embracing a gemstone that rivals the brilliance and clarity of diamonds at a more accessible price point. Moissanite is a high-quality gemstone renowned for its dazzling optical properties, showcasing a sparkle that closely mirrors that of a diamond.
What metals does Everything Rosegold offer for its jewelry?
You have the choice of S925 sterling silver in 14k rose gold, and, upon request, 18k white gold, ensuring a range of options to suit your individual style.
Does Moissanite Gemstone Look Fake?
No! Moissanite is an incredible gemstone that has become popular because of its beauty and durability. It's more vibrant than a diamond, but not so much as to be considered fake - it still maintains the traditional sparkly look you love from jewelry made with Diamonds. In fact Moissanite is so similar to mined diamonds that the human eye can not tell the difference!
Will Moissanite Get Cloudy?
Moissanite is a remarkable gemstone that retains its stunning clarity and brilliance over time, never becoming cloudy. It will always be as beautiful as it was when you first got it!
How does the cost of your Moissanite compare to others?
By operating with smaller quantities and handpicking the highest quality stones, we eliminate the traditional retail markup and intermediaries. This approach allows us to pass significant savings onto you, enabling more room in your budget for travel, self-care, and other important expenses.
Orders | Shipping | Return & Exchange | Refunds
Does Everything Rosegold ship worldwide?
Yes, Everything Rosegold ships it's products globally from Australia.
How long will it take for my order to arrive?
We take great care in inspecting every piece for exceptional quality and durability before shipping, ensuring each item meets our high standards. Here's what you need to know about our delivery process:
- Delivery Fee: Free for a limited time! (Regularly $15.00 AUD within Australia and $43.00 AUD internationally).
- Australia & NZ Delivery: Expect your order approximately 3-5 business days after dispatch.
- Worldwide Shipping: Orders typically arrive within 7-10 business days from dispatch.
We partner with leading courier and postal services to offer safe and timely delivery, primarily during standard business hours (Monday-Friday, 9am-5pm). For the latest tracking information, our online support chat is readily available.
Please note, the provided timelines are estimates and subject to change due to material availability, order volume, and shipping destinations. For specific inquiries regarding your order's delivery date, our customer support team is eager to assist via our website chat.
Important: Delivery times may be longer during peak periods like Valentine's Day and major holidays.
How can I track my orders?
We will send notifications to your email when your order is delivered or close to being delivered. If you want an immediate update on your order’s shipping status and tracking information, you can email us shopeverythingrosegold@gmail.com.
Can I return or exchange my order?
We accept returns and exchanges within 30 days of receiving your order. Refer to our refund policy for more information on how to process a return or exchange.
Can I request a refund if I'm not satisfied with my order?
Absolutely! We know it can be challenging to trust an online purchase. That's why we offer a 30-Day No-Hassle, 100% Satisfaction Guarantee. If you're not completely happy with your order, you can return it within 30 days for a full refund, no questions asked. Refer to our refund policy for further details.
Do you offer any promotions or discounts?
We do offer promotions and discounts from time to time. Follow us on social media or sign up for our email newsletter to stay updated on any current or upcoming promotions.